Eliminationflex

Privacy Policy

Last Updated:

This Privacy Policy describes how Eliminationflex ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit eliminationflex.world or use our posture and body habits coaching services based in Lower Hutt, New Zealand.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact details such as your name, email address, and phone number when you submit an enquiry form.
  • Communication content including messages you send through our contact form.
  • Technical data such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Coaching-related information you voluntarily provide during sessions or product purchases, such as daily routine details relevant to habit mapping.

2. How We Use Your Information

We use personal information for the following purposes:

  • Responding to your enquiries and providing requested information about our coaching services and products.
  • Delivering purchased coaching materials and session scheduling.
  • Improving our website functionality and user experience through anonymous analytics.
  • Complying with applicable legal obligations in New Zealand.

3. Legal Basis for Processing

We process personal data based on your consent (such as when you tick the consent checkbox on our contact form), contractual necessity (when providing purchased services), and legitimate interests (such as website security and basic analytics).

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website, processing payments, or delivering digital products, provided they agree to handle data securely and only for specified purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically retained for up to 24 months unless a longer period is needed for ongoing coaching relationships.

6. Your Rights

Under the Privacy Act 2020 (New Zealand), you may have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for data processing at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

7. Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure.

8. International Transfers

If we transfer data to service providers located outside New Zealand, we ensure appropriate safeguards are in place consistent with applicable privacy requirements.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Eliminationflex
151 High Street, Hutt Central, Lower Hutt 5010, New Zealand
Email: contactus@eliminationflex.world
Phone: +64 456 827 26